All products in this store are custom-made. Due to their special nature, we do not support returns.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If your exchange is accepted, we’ll send you a exchange shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a exchange will not be accepted.

You can always contact us for any exchange question at eastadore313@outlook.com.Please note that exchange will need to be sent to the following address: Room 210, CBD East Building, No. 2 Xidai Street, Xinglong, Chaoyang District, Beijing