Refund policy

All products in this store are custom-made. Due to their special nature, we do not support returns or exchanges.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at eastadore313@outlook.com.Please note that returns will need to be sent to the following address: Room 210, CBD East Building, No. 2 Xidai Street, Xinglong, Chaoyang District, Beijing