“Zen Serenity White Tea” Incense Beads Necklace

Note Before Purchase

01. The fragrant beads are handmade products. Each fragrant bead may have slight differences or minor flaws. Please be careful when photographing if you mind.

02. Please note: Please inspect your order upon receipt, if the item is defective, damaged or you received the wrong item, please contact us immediately so that we can evaluate the problem and correct it.

03. If you feel that the fragrance has faded after wearing it for a period of time, you can put the bracelet in the packaging box and seal it for a few days, and the fragrance will be restored.

04. Each bracelet packaging box comes with a maintenance kit (containing fragrant beads and thread/elastic cord).

About storage

The principle of the ancient combined incense beads is to make them from a variety of incense powders, so avoid oil, and avoid a lot of water, and store them mixed with perfume to avoid smoke and odor. Please store in a cool and dry place

The production process and raw materials of the combined incense beads are different from wooden bracelets. As time goes by and they are played with, the color of the surface will change (it varies from person to person).

Refund policy

All products in this store are custom-made. Due to their special nature, we do not support returns.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If your exchange is accepted, we’ll send you a exchange shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a exchange will not be accepted.

Return Policy
At EastAdore, each incense bead product is handcrafted to order, designed with care and intention specifically for you. Once your order is placed, it enters a personalized production process — energetically bonded to you and made exclusively for your use.

Because of the custom nature and ritual significance of each piece, we do not accept returns or exchanges on custom orders. We appreciate your understanding and mindfulness when placing your order.

That said, we stand firmly behind the quality of our craftsmanship. All products are covered by a lifetime guarantee, and we are always here to assist you with any concerns regarding material quality or structural integrity.

You can always contact us for any exchange question at eastadore313@outlook.com.Please note that exchange will need to be sent to the following address: Room 210, CBD East Building, No. 2 Xidai Street, Xinglong, Chaoyang District, Beijing

Delivery Time

• Order Processing: 2-5 Business Days.
• Express Shipping Time (DHL): 6-8 Business Days.
• Standard Shipping Time: 7-20 Business Days.

Note:

1. Other countries not in the list, please see the actual payment page or contact our customer service.

2. This table is for reference only, please see the exact shipping cost and delivery time on the actual payment page.

Wrong Shipping Information

• If you have left a wrong shipping address or contact information, please contact our customer service within 2 hours.
• Please note that it is the responsibility of the customers to enter their shipping address correctly. We are unable to redirect to another shipping address after we have processed and shipped the parcel.
• Contact us at eastadore313@outlook.com

Bracelet Guide

This chart provides a basic guide to help you find the right size for your bracelets.

The bracelet size recommended is for comfort fit, which is adding an extra 2cm /0.79" to your wrist circumference measurement.

Measuring your wrist

1) Use a tape measure, or if you do not have one, use a strip of paper, ribbon or cord. Wrapit around your wrist where you would normally wear the bracelet.

2) If you are using a strip of paper, ribon or cord. Mark the end of the strip and then measure the length against a ruler. This is your wrist size.

3) Refer to the chart below for your wrist size and for the recommended bracelet size, which is based on a comfort fit. You should be able to fit two fingerscomfortably between the bracelet and your wrist. Depending on your personal preference whether you like a snug fit, comfort fit or a loose fit, you may need tomove up or down a size accordingly to suit your preference.

If you want a custom sized bracelet please contact us:

eastadore313@outlook.com